Frequently Asked Questions
PC Business Tech — Your Business Office. You Handle the Work. We Handle the Business.
What does the business office do?
PC Business Tech provides ongoing virtual business-office support for small businesses. Depending on your plan, we track agreed obligations and deadlines, keep a business profile and document index, handle routine template-based paperwork, follow up on invoices and customers, and coordinate with vendors and professionals. Your workload is defined in a written scope.
Who can inquire?
Small-business owners who want help with paperwork, deadlines, follow-up, and coordination are welcome to inquire. Because support is remote, you do not need to be local. We review the fit with you before you choose a plan.
How much do the plans cost?
- Business Essentials: $99/month
- Business Support: $199/month
- Managed Business Office: starting at $349/month
- Onboarding: $99 one-time
What is included in each plan, and what are the limits?
- Business Essentials: initial assessment during onboarding, business profile and document index, tracking of up to 10 agreed obligations or deadlines, alerts, a monthly status report, and one 15-minute monthly consultation.
- Business Support: everything in Essentials, plus up to five routine administrative requests per month, routine template-based paperwork, agreed invoice and customer follow-up, document collection for your bookkeeper or accountant, and a monthly activity report.
- Managed Business Office: customized customer and vendor coordination, administrative contract tracking, invoice and payment follow-up, recurring coordination, professional coordination, and weekly updates. The workload is defined in your written scope.
No plan includes unlimited support. Work beyond your plan's limits or written scope is reviewed and quoted separately before it begins.
Do I need an app or an account?
No. You do not need a customer app or account. You send agreed requests through our business phone, text, or email.
Will I deal with a real person?
Yes. You contact a person by business phone, text, or email.
Is support remote? Can we meet in person?
All services are delivered remotely. When it makes sense, we can schedule a meeting in North Carolina in advance. We don't have a walk-in office, and we don't offer in-person services in Florida.
What languages do you offer?
Service is in English at launch. Spanish assistance is available by appointment.
What is quoted or billed separately?
Larger projects, such as website setup or digital organization, are reviewed and quoted separately. Plan prices also don't cover fees from attorneys, accountants, bookkeepers, or other professionals you hire, or any other third-party costs.
What reports and updates will I receive?
Business Essentials includes alerts and a monthly status report. Business Support adds a monthly activity report. Managed Business Office includes weekly updates.
Do you provide legal, tax, or accounting services?
No. PC Business Tech handles administration and coordination. Legal, tax, bookkeeping, accounting, and other regulated work is done by qualified professionals. We can collect documents for your bookkeeper or accountant and coordinate with the professionals you choose.
How do I get started?
Tell us what is piling up on the Get Business Support page, or reach us by business phone, text, or email. We review the fit with you, you choose a plan, and you complete the $99 one-time onboarding.